Taking the Job to Heart
Cleckner’s husband, Bob, is a retired pharmacist, but Cleckner claims she has put him back to work as a frequent part of her team during their travels.
“He’s a stitch, and we make a great team,” she said. “He’s beloved by our group, as before he retired, I always said that he kept them healthy and I kept their money safe. The friendships we have made are lasting, and I do my best to touch people’s hearts, even those who are withdrawn and trying to close the door on life. It’s my job to keep that door open and get a smile.
“This is the best job, where creativity is encouraged to shine through. I’m proud that while Mechanics has been an important part of this community for over a century, now the Good Life is a part of that.”
Profile of Susie Cleckner
Born: Mansfield, Ohio
Education: High school diploma
Employment: Cleckner has been the vice president and program director of the Good Life for six years and an employee of Mechanics Bank for 33 years. She started as a customer service representative and progressed to a variety of positions, including assistant vice president of operations and vice president of internal operations.
Family: Husband of 40 years, Bob; son, Steven; and a dog, Pepper
Hobbies: Sewing and cooking
Headquartered in Mansfield, Mechanics Bank has eight offices in central Ohio. This full-service community bank has been independent for 128 years and has assets of $412 million.
• One of the most important decisions in planning a trip is choosing the right tour operator. Not only does the itinerary have to be appealing, but you also need to have trust in them and a good working relationship.
• From the entertainment to the food to the hotels, try your best not to have a cookie-cutter trip. Do your part to create memories that will last a lifetime.
• Take it personally. Be a part of your members’ lives, if even in the smallest ways.